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Dealer Reputation Management
Get notified when people post anything about your dealership online and improve your visibility in local search results.
Every day, customers are talking about dealers online, whether on Yelp, Google+, Facebook, DealerRater, Cars.com, Edmunds, personal blogs or elsewhere.
With over 33 million local reviews on Yelp alone,1 it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals,2 so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
Respond to reviews to build relationships
Monitoring online reviews and mentions is important, but businesses that take the time to respond to their customers can really set themselves apart from the competition. Responses build trust, which translates into higher loyalty and increased sales.
- Find a bad review? Business owners can respond with an apology, explanation or incentive to win the customer back.
- See a positive review? Spread the word! Share it around multiple social networks with a click of the ‘Share’ button
Contact Us Today for Your FREE marketing assessment to compare your online presence to competitors in your market.
LOCATION
HOURS OF OPERATION
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday